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AirNav Ireland provides air traffic management services including: Air Traffic Control Flight information Alerting and search and rescue services Aeronautical information North Atlantic Communications

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AirNav Ireland provides air traffic management services in the 451,000 km2 of airspace controlled by Ireland. This airspace forms a crucial gateway for air traffic between Europe and North America.

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Welcome to the AirNav Ireland Flight Planning area. This section contains allow pilots to file, change, delay or cancel flight plans.

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Technical Services Compliance and Quality Officer

  • Dublin or Shannon

    Closing date: 21/05/2025

JOB DESCRIPTION:
Job Purpose
The Compliance and Quality Officer is responsible for the support and continuous improvement of Compliance and Quality activities and performance within the Technical Services Directorate at all Air Navigation Service Provider (ANSP) units.

Main Duties and Responsibilities
  • Support the Technical Services Compliance and Quality Manager and Technical Services Domains with the implementation of the compliance and quality requirements and work programme. 
  • Support development of internal audits and inspection programme.
  • Performance of internal audits and inspections.
  • Support the Technical Services Compliance and Quality Manager in ensuring implementation of recommendations and correction actions from all audits at all technology units.
  • Support the Technical Services Compliance and Quality Manager in proactive compliance management activities including data analysis to assist with trend identification and tracking of continuous improvement areas associated with the audit/inspections programme.
  • Review and assess changes to regulations and participate in reviews of Notice of Proposed Amendments for EU Legislation and ICAO documentation.
  • Support with corrective action plan development including root cause analysis for non-conformances raised from internal and external audits within Technical Services.
  • Support the Technical Services Compliance and Quality Manager in the tracking the timely implementation of Corrective Action Plans of audit findings & observations from internal, regulatory and Safety Management Unit (SMU) audits.
  • Review and maintain Technical Services Compliance and Quality procedures and compliance matrices. 
  • Attend and participate in Technical Services Compliance and Quality meetings.
  • Liaise with Competent Authority on Compliance and Quality matters 
  • Liaise with internal departments as required.
  • Preparation of various reports for management.
  • Any other duties appropriate to the role.

Reports To:            Technical Services Compliance and Quality Manager                 
Direct Reports:      N/A    

Relationships
Internal:                           
In addition to direct reporting relationship, the post holder is required to have close liaison with all personnel and Directorates in the Company, including:
  • General Managers
  • Head of Safety Management Unit
  • Head of Operational Safety
  • Unit Safety Managers
  • Domain Managers
  • Heads of Service
  • Corporate Directorates
  • Compliance Monitoring Manager
External:                          
The postholder is required to liaise with all appropriate external bodies, providers, suppliers and companies, including:
  • Eurocontrol
  • ICAO
  • CANSO
  • EU
  • EASA
  • IAA
  • Other Service Providers
  • Customers
  • Suppliers
PERSON SPECIFICATON
Qualifications, Knowledge, Experience & Skills
          Essential:             
  • Third level qualification in Quality Management, Safety & Human Factors, Engineering or a related field.
  • At least 3 years relevant work experience in the aviation industry or within a regulatory environment.
  • An understanding of compliance and quality monitoring and safety management.
  • Knowledge of relevant EU regulations.
  • Clear understanding of the Company, customers and regulatory environment.
  • Committed to promoting a compliance culture.
  • Excellent communication and interpersonal skills.
  • Good judgement on the impact of deficiencies.
  • Excellent presentation and reporting writing skills and meticulous attention to detail.
  • Ability to work on own initiative and as part of a team.    

          Desirable:
  • Experience of compliance and quality monitoring.
  • Experience of security management, audit, regulation, process improvement, business intelligence and analytics. 


How to apply:

Applications (Cover letter & CV), giving full details of experience and suitability for the position, should be emailed to the Human Resources Directorate at [email protected] no later than 16:00hrs on Wednesday 21 May 2025.   

Late applications will not be accepted. 

Applicants must have the right to work and live in the EU.  

AirNav Ireland is an Equal Opportunity Employer