GEN 3.4  Communication Services

1.   Responsible Service

The Aeronautical Communications Services in Ireland are administered by:

Post:

AirNav Ireland,
The Times Building,
11-12 D’Olier Street,
Dublin 2.
D02 T449
Ireland

Tel:+ 353 (0)1 671 8655

Fax:+ 353 (0)1 679 2934

1.1   Applicable ICAO Documents

ICAO standards, Recommended Practices and Procedures contained in the following documents are applied (subject to any differences recorded in the Supplement there to).

  • Annex 2 - Rules of the Air
  • Annex 10 - Aeronautical Telecommunications
  • Annex 11 - Air Traffic Services
  • Annex 15 - Aeronautical Information Services
  • DOC 4444 - Procedures for Air Navigation Services - Air Traffic Management (PANS-ATM)
  • DOC 7030 - Regional Supplementary Procedures
  • DOC 7910 - Location Indicators
  • DOC 8400 - Abbreviations and Codes
  • DOC 8585 - Designators for Aircraft Operating Agencies, Aeronautical Authorities and Services
  • Doc 9694 - Manual of Air Traffic Services (ATS) Data Link Applications. Global Air Navigation Plan for CNS/ATM Systems (Doc 9750-AN/963,).
  • Global Operational Data Link Document (GOLD)(DOC 10037)
  • Satellite Voice Operations Manual (SVOM) (DOC 10038)

2.   Area of Responsibility

Aviation Communication, Navigation and Surveillance Services are provided for

2.1. The SHANNON Flight Information Region (FIR) and the SHANNON Upper Flight Information Region (UIR).
2.2. The SHANNON Oceanic Transition Area (SOTA), is an area of UK controlled airspace, where ATS is delegated through international agreement to the nominated ATS provider. The Irish Air Navigation Service who trade as AirNav Ireland.
2.3. The Northern Oceanic Transition Area (NOTA) is an area of UK controlled airspace, where ATS is delegated through international agreement to the nominated ATS provider. The Irish Air Navigation Service who trade as AirNav Ireland.
2.4. Aeronautical Communication Services in the SHANWICK Oceanic Control Area of the ICAO North Atlantic region are provided, through international agreement, by SHANWICK Aeradio, an aeronautical communications facility operated by AirNav Ireland.

The Aeronautical communications Facility is located at:

Post:

SHANWICK Aeradio,
AirNav Ireland,
Ballygireen,
Newmarket-on-Fergus,
Co. Clare.
V95 E061
Ireland

Tel:+ 353 61 471 199

Fax:+ 353 61 472 528

3.   Types of Service

3.1   Radio Navigation Services
  • MF non-directional Beacon - (NDB)
  • Fan-Marker - (MKR)
  • Surveillance Radar - (SRH)
  • Terminal Area Radar - (TAR)
  • Instrument Landing System - (ILS)
  • VHF Omnidirectional Radio Range - (VOR)
  • Distance Measuring Equipment - (DME)
  • Locator - (L)
3.2   Fixed Services

Messages to be transmitted over the Aeronautical Fixed Service are accepted only if they satisfy the relevant requirement of ICAO Annex 10.
Aircraft Operating Agencies having direct connection to the Irish AFTN are required, in accordance with the provisions of Annex 10, to retain copies of all messages transmitted by them for a period of thirty days.
The regulations governing the acceptance and handling of communications on the AFTN are contained in Annex 10 Vol. II Chapters 3 and 4.

3.3   SHANWICK Radio Aeronautical Mobile Radio telephony Operations in the North Atlantic Area (NAT)
  • HF Aeromobile operations in the NAT are available for use in groups known as “families” and will be assigned as appropriate on first contact.
  • As a general guide, the following frequency allocation principles are used;
    Table 1:
    NAT Frequency Allocation Principles
    Frequency FamilyUsage
    NAT AAssigned to aircraft flying routes with reporting coordinates between 43N and 47N
    NAT B & CAssigned to aircraft flying routes with reporting coordinates between 47N and 64N. Primary assignment for aircraft flying central routes
    NAT DAssigned to aircraft flying routes with reporting coordinates north of 62N
    NAT FAssigned to aircraft flying routes entirely within the Gander and SHANWICK Areas. Assigned on a tactical basis and coordinated between SHANWICK Radio and Gander Radio
    NAT H, I & JRegional Domestic Air Route Area: Assigned on a tactical basis
  • HF Families are designated as follows
    Table 2:
    SHANWICK Radio Frequencies And Hours Of Operation
    FrequencyNormal Hours of Operation*
    *This information is provided for guidance only. Hours of service of individual frequencies, or groups of frequencies, may vary as HF propagation conditions or operational requirements demand.
    **Channel 128.360 is reserved for intervention or emergency purposes only for T9 and T290. See UK AIP ENR 2.2.
    NAT Family A3016 kHz0100-0900, 1800-2200
    5598 kHzH24
    8906 kHz0900-2100
    13306 kHzAs Required
    NAT Family B2899 kHz0000-0900, 1800-2400
    5616 kHzH24
    8864 kHz0900-2100 Daily
    13291 kHzAs Required
    NAT Family C2872 kHz0000-0900, 1800-2400
    5649 kHzH24
    8879 kHz0900-2100
    11336 kHzAs Required
    13306 kHzAs Required
    NAT Family D2971 kHz0100-0800
    4675 kHz0100-0800, 1100-1800
    8891 kHzAs Required
    11279 kHzAs Required
    NAT Family F3476 kHz0100-0800 Daily
    6622 kHz1000-1800 Daily
    8831 kHz1000-1800 Daily
    13291 kHzAs Required
    17946 kHzAs Required
    VHF GP Frequency127.900 MHzH24
    124.175 MHzH24
    128.360**H24
  • Additionally on a tactical basis, SHANWICK Radio operates Regional and Domestic Air Route Area (RDARA) frequencies. These frequencies are used individually or by common network agreement between the NAT Aeronautical Stations.
    Table 3:
    Regional Domestic Air Route Area (RDARA) Frequencies
    FamilyFrequencies
    Family H2965 kHz3491 kHz5583 kHz6556 kHz6667 kHz10021 kHz
    10036 kHz11363 kHz
    Family I2860 kHz2881 kHz2890 kHz3458 kHz3473 kHz3488 kHz
    5484 kHz5568 kHz6550 kHz6595 kHz10066 kHz
    Family J2869 kHz2944 kHz2992 kHz3446 kHz 3473 kHz4651 kHz
    4666 kHz4684 kHz5460 kHz5481 kHz5559 kHz 5577 kHz
    6547 kHz8954 kHz11276 kHz
3.4   SELCAL Operation in the NAT Region

During the time that they depended on HF communications, pilots should maintain a listening watch on the assigned frequency. This will not be necessary, however, if SECAL is fitted and used correct
Correct SELCAL use includes:

  1. The provision of the SELCAL code in the flight plan:
  2. The issue of a correction to the SELCAL code if subsequently altered due to change of aircraft or equipment and
  3. A check on the operation of the SELCAL equipment at or prior to initial entry into oceanic airspace with the appropriate radio station. This SELCAL check must be completed prior to commencing SELCAL watch.

3.5   Use of VHF Channel 128.360
  1. 128.360 is reserved for intervention or emergency purposes only on airways T9 and T290, and is to be continuously monitored to facilitate direct controller pilot communications by Shanwick OAC using the Shanwick Control Callsign.
  2. Prior to entering T9/T290 crews will be requested to monitor Channel 128.360 and shall continuously monitor the frequency while in the Shanwick OCA - there is no requirement to check in on frequency. In the event that Shanwick Radio need to contact an aircraft on this frequency they will use the Shanwick Radio Callsign.
  3. Routine communications, position reports, RCL or flight profile change requests are to be made directly to Shanwick Radio via assigned frequencies on HF
  4. For full conditions of use refer to UK AIP ENR 2.2
3.6   Broadcasting Service

Meteorological Broadcasts designed primarily for aircraft in flight are provided on HF and VHF.
Full details are given in GEN 3.5

3.7   Satellite Voice Services

Pilots of suitably equipped aircraft on North Atlantic (NAT) routes may contact SHANWICK Radio via satellite telephone (SATVOICE). Access Code is 425002.

3.8   

SHANWICK Radio also have the HF SAR frequencies 2182 kHz, 3023 kHz and 5680 kHz for co-ordination purposes with SAR/Coastguard aircraft as Scene of Search frequencies.

3.9   Controller Pilot Data Link Communication Services (CPDLC)

Limited Controller Pilot Data Link Communication Services (CPDLC) for suitably equipped aircraft will be available for use in areas of the SHANNON Upper Airspace (SHANNON UIR), NOTA & SOTA under the responsibility of SHANNON ACC.

3.9.1   COMMUNICATION INFRASTRUCTURE

The introduction and Implementation of CPDLC Data Link Service in areas of the SHANNON UIR, NOTA & SOTA, will provide a limited CPDLC message set for FANS 1/A and ATN equipped aircraft.

The initial SHANNON UAC ground communications will be provided by ARINC Communication Service Provider.

SITA airline customers can avail of the SHANNON ACC CPDLC service via the SITA-ARINC ground-ground communications gateway. The address for SHANNON Control CPDLC is EISN

3.9.2   MESSAGES

The following uplink/downlink messages are accommodated by SHANNON.

MessageDescriptionFANSATN
UM0UNABLEYesYes
UM1STANDBYYesYes
UM3ROGERYesYes
UM237REQUEST AGAIN WITH NEXT ATC UNITN/A – Accommodated as UM169Yes
UM19MAINTAIN [level]NoYes
UM20CLIMB TO [level]YesYes
UM23DESCEND TO [level]YesYes
UM74PROCEED DIRECT TO [position]Yes Yes
UM79PROCEED TO [position] VIA [position]YesYes
UM117CONTACT [unitname frequency]Yes Yes
UM123SQUAWK [code]Yes Yes
UM157CHECK STUCK MICROPHONE [frequency]Yes Yes
UM159ERROR [errorinformation]Yes Yes
UM160NEXT DATA AUTHORITYYes Yes
UM161END SERVICEYes N/A
UM162SERVICE UNAVAILABLEN/A
accommodated using UM159 ERROR+ UM169 freetext MESSAGE NOT SUPPORTED BY THIS ATC UNIT
Yes
UM163[icaofacilitydesignation]Yes N/A
UM169[freetext]Yes Yes
UM179SQUAWK IDENTYes Yes
UM183[freetext]N/A – accommodated as UM169Yes
UM227LOGICAL ACKNOWLEDGEMENTN/AYes
MessageDescriptionFANSATN
DM0WILCOYes Yes
DM1UNABLEYes Yes
DM2STANDBYYes Yes
DM3ROGERYesYes
DM6REQUEST [level] YesYes
DM9REQUEST CLIMB TO [level]YesYes
DM10REQUEST DESCENT TO [level]YesYes
DM22REQUEST DIRECT TO [position]YesYes
DM48POSITION REPORT [positionreport]YesYes
DM55PAN PAN PANYesYes
DM56MAYDAY MAYDAY MAYDAYYesYes
DM62ERROR [errorinformation]YesYes
DM63NOT CURRENT DATA AUTHORITYYesYes
DM64[icaofacilitydesignation]YesN/A
DM65DUE TO WEATHERYes Yes
DM66DUE TO AIRCRAFT PERFORMANCEYesYes
DM73[versionnumber]YesN/A
DM89MONITORING [unitname][frequency]Yes Yes
DM98[freetext]N/AYes
DM99CURRENT DATA AUTHORITYN/AYes
DM100LOGICAL ACKNOWLDEDGEMENTN/AYes
DM107NOT AUTHORISED NEXT DATA AUTHORITYN/A Yes
DM112SQUAWKING 7500N/A Yes
3.9.3   CPDLC SERVICES

ATS Data Link CPDLC will be implemented by SHANNON in the airspace above FL285 in the SHANNON UIR, SOTA and NOTA but may be available in certain sectors from FL160 and above.

In this airspace voice communications and voice instructions shall have precedence over data link communications at all times.

NOTE: With the exception of the requirements outlined in the section “Aircraft entering from the SHANWICK Area” No voice read-backs are required for CPDLC messages.

Aircraft departing EI airports
Aircraft departing from Irish airports and planning to enter the SHANNON UIR, SOTA and NOTA above FL285 are requested to only LOG ON climbing through FL160.

Aircraft entering from the SHANWICK area
SHANWICK system shall automatically send the NDA (Next Data Authority) message, followed by the contact advisory (FN-CAD) message to the flight 18 minutes prior to the transfer of control point. This instructs the avionics to logon to SHANNON making SHANNON the Next Data Authority (NDA.). Aircraft will receive the CPDLC connection request (corresponds to IMI CR1 “Connect Request” including the UM163 [icaofacilitydesignation] prior to the SHANNON Boundary. Flights entering SHANNON airspace from Oceanic Airspace will receive a UM123 (Squawk Code) message before the oceanic boundary. The up linked code shall be regarded as valid.
Aircraft shall then try to establish voice communications with SHANNON on the assigned SHANNON Frequency in order to make the required position report. Flights shall include their current Flight Level and uplinked ASSR also for verification by SHANNON Control on first contact on the assigned frequency.

Westbound aircraft entering SHANNON UIR/SOTA and NOTA
Westbound aircraft entering SHANNON UIR, SOTA and NOTA, which are not logged onto another ANSP may log on 5 minutes before the SHANNON boundary. Logged on Aircraft will automatically be offered a CPDLC connection (ATN: the CPDLC connection request corresponds to CPDLC_Start_Request) (FANS: the CPDLC connection request corresponds to IMI CR1 “Connect Request” including the UM163 [icaofacilitydesignation]) prior to the SHANNON boundary. Except for exceptional circumstances, SHANNON shall not uplink messages until aircraft are under the control of SHANNON Control.

Aircraft connected to EISN, routing into Oceanic airspace
For flights connected to SHANNON (EISN) with SHANWICK (EGGX) as next ATC unit a message (UM160)shall be sent by SHANNON to the flight advising of the NDA (next data authority) 18 minutes prior to the boundary. At 17 minutes prior to the boundary a FN_CAD (FN Contact Advisory) will be sent to FANS connected flights specifying the next ATC unit with which the aircraft has to initiate data link logon.

Aircraft connected to EISN and contacting SHANWICK Radio.

SHANNON will transfer suitably equipped aircraft to SHANWICK Radio, via message (UM117) CONTACT [unitname frequency]. SHANWICK Radio will assign an appropriate secondary frequency on first contact.
In the event that crews do not establish contact on the assigned primary frequency attempt to contact on a published frequency as per GEN 3.4 Table 2 or using the table below.

FrequencyOpening Hours
2872KHZ0000-0800,1900-2400
5649KHZH24
8879KHZ0800-1200
124.175MHZH24

Emergency Messages
The use of CPDLC to indicate emergency situations shall only be used if other methods are not possible/available.

Transition from ATN to FANS for Westbound Oceanic traffic
Westbound Oceanic Aircraft that are connected to SHANNON CPDLC on FANS will receive both an NDA and a contact advisory message (FN-CAD) for SHANWICK Oceanic control.
Westbound Oceanic aircraft that are connected to the ATN network will not be nominated to SHANWICK by SHANNON. Flight crew will be required to Disconnect from SHANNON and log onto SHANWICK manually.

“Important Notes”
IF A FLIGHT CREW HAS ANY DOUBT REGARDING THE CONTENT, VALIDITY OR EXECUTION OF A CPDLC MESSGE THEY MUST REVERT TO VOICE IMMEDIATELY TO CLARIFY THE SITUATION.
Flight crews must ensure that upon receiving an uplink message, the CPDLC address corresponds to the unit name to which the flight is in voice communications.
If a CPDLC instruction is superseded by a voice instruction, in order to avoid a time-out the flight crew are requested to respond ‘UNABLE’ to close the original CPDLC dialogue and follow the voice instruction.
Controllers may be required to respond to a downlink request with ‘UNABLE’ to close dialogue.
Due to the potential for FANS message duplication flight crew are requested to report any suspected instances of duplicated CPDLC messages to ATC on the assigned frequency.

3.9.4   DATA LINK EXEMPTIONS AND FLIGHT PLANS

Aircraft which are not required to be CPDLC equipped (Commission Regulation (EC) No. 29/2009, is not applicable in accordance with Article 3(3), or aircraft types/models are exempted by Commission Implementing Decision 2019/2012) shall include the letter “Z” in item 10 and the indicator “DAT/CPDLCX” in item 18 of each flight plan.